The Art of Difficult Conversations

When:
November 10, 2017 @ 9:00 am – 4:00 pm
2017-11-10T09:00:00+00:00
2017-11-10T16:00:00+00:00
Where:
Barnsley TSA Training Centre, The Pavilion Building Darton College
Ballfield Ln
Darton, Barnsley S75 5EF
UK
Cost:
£90.00
Contact:
Holly Grimshaw
01226 382568 extension 1309

The Art of Difficult Conversations

This essential training will include building relationships, investing in social capital and will explore:

  • The importance of relationships.
  • Shared values.
  • A theory of challenge and support.
  • Affective statements.
  • Communication.
  • Explicit ways of creating share responsibility and accountability.
  • Restorative language, questions and emotional responses.
  • Sustaining relationships following high challenge.
  • Understanding a needs driven approach to conflict.
  • Building skills around management conflict.

Venue: The Barnsley TSA Training Centre, The Pavilion Building Darton College, Ballfield Lane, Darton, Barnsley S75 4EF.

Date: Friday 10th November 2017.

Time: 9.00am – 4.00pm

Facilitator: Mark Finnis.

Refreshments: Lunch and refreshments will be provided. Please confirm any special dietary requirements prior to the day.

Cost: £90.00 per person.

Booking: Should you wish to reserve a place/places onto the session, please contact: Holly Grimshaw – events@barnsleytsa.co.uk

Author:Holly Grimshaw

TSA Admin Support

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